Frequently Asked Questions
Everything you need to know about iDishYou
What is iDishYou?
iDishYou is a premium marketplace connecting food lovers with elite home chefs, home cooks, and micro-kitchens in their neighborhood. Eaters can browse curated menus or post custom cravings that chefs can bid on.
Is the food safe? How are kitchens verified?
Safety is our priority. Every Maker on iDishYou goes through identity verification and kitchen address checks. Makers must adhere to local health and hygiene standards, and we encourage peer review rating systems to maintain the highest quality.
How do I order a dish?
Simply browse a chef's profile, choose the dishes you want, specify the quantity, and confirm. You can complete the checkout process seamlessly as a registered user or a guest.
What is a custom 'craving' request?
Can't find what you're looking for? Post a custom request (a 'craving') detailing what you want, when you want it, and your budget. Local chefs will see it and send you custom offers.
How does delivery and pickup work?
When ordering, you can select whether you want to pick up the meal directly from the Maker's kitchen, or choose available delivery options depending on the Maker's settings.
How do I become a Maker on iDishYou?
Click the 'Maker Portal' or onboarding prompts, fill out your profile details, specialties, and upload identity documents. Once verified, you can immediately list your menu items and start receiving orders!
How much does iDishYou cost for customers?
Nothing. You only pay the price of the dish set by the cook, plus the cook's delivery fee if you choose delivery. iDishYou charges customers no service fee.
How do I pay? Can I pay by card?
You pay the cook directly, in cash, at pickup or delivery. There is no card payment between customer and cook in the app.
What commission does a cook pay?
Your first 5 orders are commission-free. After that, iDishYou takes 10% of each confirmed order. There is no subscription and no sign-up fee.
How does the cook's wallet work?
Since the customer pays you in cash, the commission is taken from a prepaid wallet you top up by bank card in the app. You keep all the money the customer pays you; only the commission is debited from the wallet.
How does iDishYou verify cooks?
Every cook sends an ID document and a photo of their kitchen, checked by the iDishYou team before they can sell. After that, customers rate every order.
How do I know what is in a dish (allergies)?
Ingredients and diet (halal, vegetarian…) are listed on each dish. If you have an allergy, message the cook before ordering: a homemade dish may contain traces of other ingredients.
What if something goes wrong with my order?
First message the cook in the order's chat. If it isn't solved, contact us at contact@idishyou.com with the order number, and rate the order to inform other customers.
In which cities is iDishYou available?
iDishYou has launched in Morocco. The app shows verified cooks within about 30 km of you: the service is available wherever cooks have joined.
Can I hire a cook for a meal or an event?
Yes. You can book a cook by the hour or the day at their rate, or post an event (date, guests, budget) and receive proposals from nearby cooks. The chosen cook only sees your address once you accept.
What are Yumis?
Yumis are the app credits. You earn them by using the app (welcome bonus, first order, daily spin, watching an ad) and spend them on extras: AI photo analysis, featuring a dish of the day… They cannot be withdrawn as money.
How do I delete my account and my data?
In the app: Settings → Delete my account, or at idishyou.com/en/delete-account. Your profile, dishes, photos and data are erased.
Frequently Asked Questions
Everything you need to know about iDishYou